Privacy Policy

Last Updated: August 9, 2025

This Privacy Policy explains how New Phase Cumbria Ltd. Collects, uses, discloses, and protects your personal information when you visit our website newphasecumbria.co.uk. We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.

We may collect the following types of information when you interact with our Website:

• Contact Information: Name, email address, phone number, or other information you provide when contacting us.

• Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

• We may receive information about you from third-party services, such as analytics providers or social media platforms, when you interact with our Website through those services.

We use your information for the following purposes:

• To provide, operate, and improve our Website and services.
• To respond to your inquiries, comments, or customer service requests.
• To analyze Website usage and improve user experience.
• To comply with legal obligations or protect our legal rights.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers, or analytics services) who assist us in operating our Website, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly agree to share your information.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Data Portability: Request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please contact us at newphasecumbria@hotmail.com. We will respond to your request in accordance with applicable laws.

We use cookies to enhance your experience on our Website. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the Website.

Our Website is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

If you are accessing our Website from outside the UK, your information may be transferred to and processed in the UK. We ensure that such transfers comply with applicable data protection laws, including through the use of standard contractual clauses where necessary.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Newphasecumbria.co.uk
newphasecumbria@hotmail.com

We will respond to your inquiries as soon as reasonably possible.